Terms and Conditions

Last Updated: July 26, 2020

These terms and conditions (together with other information and policies contained on the website and any other documents referred in these terms and conditions) ("Terms and Conditions") set out the legal terms that apply to your use of Our Site https://hwschool.tech/ of Hello STEM Pte. Ltd.
(UEN - 202202313W), and the terms and conditions under which we supply any of the products listed on https://hwschool.tech/ to you.

Please read these Terms and Conditions carefully and make sure that you understand them before using Our Site.

Please note that by using the Our Site, or ordering any products from Our Site you agree to be bound by these Terms and Conditions.

If you do not accept these Terms and Conditions, you should leave Our Site immediately.

If you continue to use Our Site or if you order products, we will take this as your acceptance of these Terms and Conditions.

The Terms and Conditions do not affect your statutory rights as a consumer.


These terms shall be governed by and interpreted following the laws and regulations of the Singapore.

Any dispute arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of the Singapore.


By using Our Site you agree to be legally bound by these terms, which shall take effect immediately on your first use of Our Site.

If you do not agree to be legally bound by all the following terms please do not access and/or use Our Site.

We may update these terms at any time without prior notice. You can view the most current version of Terms and Conditions at any time by visiting https://hwschool.tech/terms.

By continuing to use Our Site after any update you accept and agree to be bound by, and consent to, the current terms including any changes.

Our Site and its content are provided on an "as is" and "as available" basis without any representations or any kind of warranty made, whether express or implied by law, to the extent permitted by law, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement, and without any kind of warranty, whether express or implied, which extends beyond the description of the product contained in our order confirmation.

We do not warrant that functions contained on Our Site will be uninterrupted or error-free, that defects will be corrected, or that Our Site or the server that makes it available are free of viruses or bugs; or other destructive or malicious code.

We reserve the right to withdraw or amend Our Site without notice and restrict access to all or parts of Our Site. We will not be liable to you if, for any reason, Our Site is unavailable at any time or for any period.

We do not warrant that information on Our Site is accurate, complete, or up to date.

We make no guarantee that any or all features of Our Site will work on any particular device.

When you visit Our Site and/or submit an order, you are communicating with us electronically and you accept that all agreements, notices, disclosures, and other communications that we send to you electronically satisfy any legal requirement that same communications be in writing.

We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the use of, or inability to use, Our Site, or the use of or reliance on any content displayed on Our Site.

Our Site is meant for domestic and private use and, as such, we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or any other technologically harmful material that may infect your computer, data or other proprietary material due to your use of Our Site or to your downloading of any content of Our Site.

You agree to use Our Site following these Terms and Conditions for lawful purposes only.

You must not use Our Site for any of the following:

In any way that breaches any applicable local, national or international law or regulation.

In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

To distribute any content that is illegal, offensive, or abusive; or content that is in breach of copyright or trademark, privacy, or any other right.

To distribute software viruses, mass mailings or any "spam".

To disrupt or interfere with the proper functioning of Our Site, any transaction being conducted on Our Site, or with any other person's use of Our Site.

To cause harm, distress, or inconvenience to any person.

You may not:

Attempt to gain unauthorized access to any part of Our Site, or any other systems and networks connected to Our Site by hacking, "password mining" or any other illegitimate actions.

Scan or test the vulnerability of Our Site or any other systems and networks connected to Our Site.

Trace or seek to trace any information on any user, visitor, or customer of https://hwschool.tech/.

You may not, in whole or in part, copy, distribute, publish, transmit, modify, sell or otherwise use https://hwschool.tech/ and any material on https://hwschool.tech/ (including all intellectual property of any nature, whether registered or unregistered, such as but not limited to designs, photographs, videos, written text, logos, trademarks, etc.), except for your own personal, non-commercial use.

Any use of Our Site content requires the prior written permission from IT school Hello world.

If any of these terms are determined to be illegal, invalid or unenforceable due to the laws and regulations of any country in which these terms are intended to be effective, then to the extent in which that term is illegal, invalid or unenforceable, it should be ignored and the remaining terms should remain in full force, and continue to be binding and enforceable.


When you place an order, you will receive an email confirming receipt of your order.

This email is only an acknowledgment for information purposes and it does not constitute our acceptance of your order.

The contract between you and us regarding the products ordered will not be formed until you receive a formal confirmation email from us including a description of the products purchased in the order and other information.

If we discover an error in our system regarding product availability, we will contact you immediately giving you the option of modifying your order or canceling it. If you decide to cancel your order, you will receive a full refund as soon as possible.

If we are unable to contact you, your order will also be treated as canceled, and you will receive a full refund.

We shall not be liable if any products are not in stock or unavailable for any other reason.


All products from IT school Hello world may only be purchased for personal use and not for resale.

Any resale or distribution of products purchased at https://hwschool.tech/ is strictly prohibited.

If you are interested in the resale or distribution of our products, please, contact us at hello@hwschool.online.

To ensure compliance with these Terms and product availability, you may not order more than five (5) products on Our Site within thirty (30) calendar days. If your order is over the quantity limit, our customer service team will contact you.

We reserve the right to cancel any order placed on Our Site by any customer without liability if we have reasonable grounds to suspect that such customer has violated these Terms, or is engaged in any type of illegitimate or fraudulent activity, or for any other reason.

In case we decide to cancel your order, you will receive a full refund.

You must be over 18 years or older, and possess a valid credit or debit card to make an order on Our Site. By placing an order, you are promising that all details you provide are true and accurate, that you are 18 years of age or older, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order.

While we try to make sure that visual representations of our products displayed on Our Site are as accurate as possible, variations may occur due to technical restrictions of color reproduction on your computer equipment.

We shall not be liable for any inaccuracy in any visual representation of our products displayed on Our Site.

If you have any questions about our products, please contact us at hello@hwschool.online.

To place an order you need to take the following steps:

Select a model you'd like to purchase. Select product properties (e.g. color) and product size, if applicable, and proceed to checkout.

By completing the checkout process and placing an order clicking "Buy Now", you are offering to purchase the products from us.

Your order is subject to these Terms and Conditions.

After receiving the formal confirmation from us regarding your order, you are entering into the contract with us for the products purchased.

Legal title to the product purchased will pass to you upon your payment being accepted.

Risk in the product will remain with us until it is delivered to you at the address specified when you placed your order.

The price of any products will be as quoted on our site, except in cases of an obvious error.

These prices include delivery costs.

If you are ordering outside of Russia, you may need to pay import duties upon receipt of the products, which are not included in product prices.

You will be responsible for the payment of any such import duties and taxes.

Please note that we have no control over these charges and cannot predict their amount.

Please contact your local customs office for further information on import duties and taxes before placing your order.

If import duties and taxes remain unpaid by you, we are under no obligation to compensate for any losses as a result of the destruction or abandonment of your order.

Please note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach or violation by you of any such laws.

Please note that if you return an item, you are responsible for reclaiming import duties and taxes directly from your local customs office.

Prices are liable to change at any time, but changes will not affect orders already made.

Your order will only be processed once we have verified your payment method and received the payment for the products.

We only accept payments via valid credit or debit card.


We offer complimentary worldwide shipping on all orders.

Please note, there are restrictions on some products for certain international destinations, so please ensure that the product you are ordering is permitted for import in your country of delivery before placing an order.

Once your order is shipped, you will receive an email with a tracking number and estimated delivery date, so that you can track your order on the website of our shipping partner.

While we are trying to make sure your order is delivered by the estimated delivery date, certain circumstances may occur, where delivery is delayed due to the events beyond our reasonable control.

If this happens, we will try and arrange for your products to be delivered as soon as possible, but we will not be liable to you for any losses caused as a result of such delay.

A signature may be required for delivery. You assume all responsibility once a signature is obtained at the delivery address.

If no one is available at your address to sign for your order, you will need to contact our shipping partner to rearrange the delivery.

All delivery failures should be reported via hello@hwschool.online.

If there is any damage to the package or any missing goods, when you receive your order, you should indicate the problem (if possible) on the delivery notice, and contact us no later than five (5) working days after receiving our order.


You can return any product ordered on Our Site for exchange or refund within fourteen (14) working days from the delivery date.

We only accept products in their original condition for exchange and refunds. Returned products must be unused, unwashed, and in the same condition you received them, with all tags attached. All products must be returned in their original packaging to ensure better protection during transportation.

We reserve the right to determine in our sole discretion, whether the products you returned are in their original condition. If we determine, the products are not in their original condition, they will be returned to you and no refund or exchange will be possible.

If return or exchange is caused by a fault of ours (e.g. you received a wrong size/model), we will cover the shipping costs back to us. Otherwise, you cover the shipping costs yourself.

You are responsible for insuring the package for the full value of the product to be returned.

You are responsible for the risks of your chosen shipping method. You agree that we will not be liable if any product your return is lost or damaged and that you will not receive a refund for any of such items.

You understand that before shipping the product back to us, you must notify our customer service team via hello@hwschool.online about the return and provide a tracking number for the package.

The refund takes up to fourteen (14) working days from the moment we receive the item. Refunds can only be made to the original form of payment.


For information on how we handle your personal data, please visit https://hwschool.tech/privacy.


We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations to you if such failure or delay is caused by any event outside of our control.

Such events include, but are not limited to, wars, embargos, riots, lockouts, trade disputes, fires, floods or other natural disasters, interruptions of transportation, failures of telecommunication networks.

In case such an event takes place and it affects our obligations to you, we will inform you as soon as possible. Our obligations to you will be suspended for the duration of such an event.

If such an event affects the delivery of your order, we will get in touch to reschedule the delivery.


If you have any complaints about our services or products, please get in touch via hello@hwschool.pro or WhatsApp.
68 Circular Road, #02-01, 049422, Singapore
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